Store Policies

Repair Terms and Conditions

left-click will repair your product as described and for the charges shown on the reverse side (unless such charges are revised with your oral or written consent). When the product is covered by warranty or an extended service contract, such as the AppleCare Protection Plan, left-click will perform repairs under the terms of the warranty or the extended service contract, provided that you have... Click Here For Full Repair Terms and Conditions

Payment Terms

Our standard rate is $99/hr, billed in 30-minute increments. For on-site work, there is a one-hour minimum per visit. There is no flat charge for travel per-visit, unless location is outside greater than 20 miles from Amherst, MA 01002. The rate is $0.50 a mile outside of the allowed 20 miles. Initial evaluations are not subject to the one-hour minimum. Travel over 100-miles or overnight is negotiated in advance.... Click Here For Full Payment Terms

Cancellation Policy

We understand that occasionally circumstances come up that require you to cancel a previously scheduled appointment. We will do our best to accommodate these situations, however, we ask that you give us as much notice as possible... Click Here For Full Cancellation Policy

Return Policy

Please review these policies carefully as they are the terms of sale that govern your purchases at left-click. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in product warranties. Your placement of an order at left-click constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order... Click Here For Full Return Policy

Privacy Policy

left-click is headquartered at 15 Cowles Lane, Amherst, 01002 MA, United States. Our principal activities are computer sales and service and website and software development. The following websites, which left-click operates, are covered by this privacy policy:,, Click Here For Full Privacy Policy

Quote Policy

We often quote for services, repair costs, new systems, etc and give the client time to think over the repair before making a decision. However, we cannot honor our quotes forever as prices change, machines can suffer more damage, etc. Below is our policy on how long our quotes are valid for... Click Here For Full Quote Policy

Computer Trade In

The Process: 1) Drop your qualifying Mac off at left-click. 2) left-click will inspect the machine. 3) Within 24-hours left-click will call you with a price. 4) left-click will apply the price towards a new Mac, a gift card or a check.... Click Here For Full Computer Trade In Policy